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Privacy Policy

Last updated October 11, 2025.

General Information

Spacerun Games S.R.L. (“Spacerun”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the information we collect and to being transparent about how we handle it.

This Privacy Policy (“Policy”) describes our practices for collecting, using, and disclosing information through our websites, applications, and cloud gaming services that link to this Policy (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

Collection of Information

We collect the following categories of information when you use our Services:

Information You Provide Directly to Us

  • Account Information: such as name, email address, username, and password.
  • Payment and Billing Data: including your billing address and payment method (payment data is handled securely by our third-party payment processor).
  • Communications: including support requests, feedback, and correspondence you send to us.
  • Preferences: including language, device, and gameplay settings.

Information We Collect Automatically

When you access our Services, we automatically collect certain information, including:

  • Device and Technical Data: IP address, device type, browser, operating system, and hardware specifications.
  • Usage Data: session duration, gameplay activity, network performance (latency, bitrate), and connection type.
  • Diagnostic Data: crash logs, error reports, and system events that help us maintain performance and stability.

Information from Other Sources

We may receive additional information about you from:

  • Authorized partners or analytics providers.
  • Payment processors and authentication platforms.

We may combine this information with data collected directly from you for operational or analytical purposes.

Disclosure of Information

We are committed to maintaining your trust and transparency in how we share data.

Authorized Service Providers

We share information with trusted vendors who process data on our behalf for purposes such as:

  • Payment processing
  • Cloud infrastructure and content delivery
  • Error tracking and analytics
  • Customer support and communications

Legal Purposes

We may disclose information when required to:

  • Comply with applicable laws or legal requests
  • Protect the rights, safety, and property of Spacerun, our users, or the public
  • Enforce our Terms of Service or investigate fraud or security concerns

Business Transfers

In the event of a merger, acquisition, or reorganization, your information may be transferred as part of that transaction.

Spacerun does not sell your personal data to third parties.

Cookies

We use cookies and similar technologies to operate and improve our Services.

  • Essential Cookies: Used to maintain your login session and enable key functionality.
  • Performance Cookies: Help us analyze and improve performance (for example, load times and connection quality).

You can adjust your browser settings to block cookies; however, certain features may not function properly if you do.

International Transfers

Your information may be stored and processed on servers located outside your country of residence, including in the European Union and the United States.

By using our Services, you consent to the transfer of information to these locations for processing in accordance with this Policy.

Use of Information and Purpose of Data Processing

We use the information we collect to:

  • Deliver and maintain our cloud gaming platform
  • Process subscriptions and payments
  • Improve service quality, performance, and stability
  • Provide customer support and respond to inquiries
  • Ensure platform security and prevent abuse
  • Comply with legal and regulatory obligations

Data Retention, Security, and Integrity

We retain your data only as long as necessary for the purposes described above, in compliance with applicable laws.

We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission or storage system is fully secure. You use our Services at your own risk.

Children’s Privacy

Our Services are not directed toward children under the age of 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect or sell information from children without parental consent. If you believe a child has provided us data, contact us immediately.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date and, where appropriate, notify you through the Service or via email.
We encourage you to review this Policy periodically to stay informed about how we protect your information.

Questions

If you have questions about this Privacy Policy or our data practices, please contact us at:

📧 privacy@spacerun.co
📍 Spacerun Games S.R.L.
Avionului St. __, Bucharest, Romania